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We wanted to give you a quick peek into how we operate through engaging videos and photos right here on this page. Inspired by your questions and requests, we’ve created this guide just for you. If you don’t find the answers you’re looking for, feel free to leave a comment or reach out to us directly. Let’s dive in!
When you place an order with us, we dive into a dedicated service phase to make sure every watch is perfect for you. Each timepiece is carefully checked with a timegrapher for 24 to 48 hours to ensure its mechanism runs smoothly. Just like in our videos, we pay close attention to every detail to make sure your watch meets our high standards.
After the inspection, we certify that your watch is in flawless working order before it heads to your wrist. Our commitment to excellence isn’t just about sending you a watch; it’s about earning and keeping your trust in the craftsmanship and quality of our timepieces. At Reverie Watches, we strive to deliver not just a watch, but a fantastic timekeeping experience you can rely on.
When we prepare to ship your order, we start with a simple yet important step: we take a photo of your item alongside its shipping label.
It’s an easy way for you to see exactly what’s being shipped and to double-check your shipping details for accuracy. This process helps ensure that your order arrives at the right place and gives you a clear idea of what will soon be on its way to your doorstep.
Following the initial confirmation step, we proceed with careful packaging. As shown in the photos, we take the time to ensure each item is securely wrapped and protected, maintaining our high standard of care. We then weigh the packaged product to determine the precise postage required. After this, your item is ready and dispatched for delivery, set to arrive at your destination safely and promptly.
